Privacy Policy

1. Information We Collect

When you visit, register, or list a business on inLudhiana.com, we may collect the following personal and business information:

• Personal Identification Details: Name, email address, phone number.
• Business Profile Information: Business name, address, pincode, operating hours, categories, and business contact numbers.
• Transaction Information: When you purchase a featured listing or subscription, payment transactions are securely processed through RBI-authorized payment aggregators (such as Razorpay). We do not store your credit card or UPI credentials on our servers.

2. How We Use Your Information

We use the collected information to:

• Publish and display your verified business listing to users in Ludhiana and Punjab.
• Enable customers to contact you directly via phone, WhatsApp, or lead inquiry forms.
• Send account verification, critical service updates, and subscription invoices.
• Maintain platform security and prevent spam or fraudulent listings.

3. Data Security & Payment Protection

We implement robust industry-standard SSL encryption and security measures. Payment transactions are processed directly via secure payment gateways with 256-bit encryption compliance.

4. Third-Party Sharing

We do not sell, trade, or rent users' personal identification information to third parties for marketing purposes.

5. Contact Us Regarding Privacy

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@inludhiana.com
Address: Ludhiana, Punjab - 141001, India